Although the web hosting service offered by the different companies is relatively the same, each provider has got a personalized platform with its own modifications and different ways to do particular procedures. In situations like this, a vast knowledge base would be extremely helpful both for persons with little to no prior experience and for technically proficient individuals who will sooner or later learn how given tasks are executed, but will lose precious time in the process. The aim of such a knowledge base is to make the hosting service fast and simple to use, sparing users a lot of time and energy. The consequence is more content clients, since they can effortlessly find the information they’re searching for, and substantially less work for the tech support staff representatives, because usually most of the enquiries and difficulties that customers have got are already described in the knowledge base. In case the articles are expertly written and encompass more things, you’ll be able to discover more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans include an exhaustive knowledge base where you can find info on all the problems that you could possibly bump into and their resolutions. You can read how to set up and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are accurate, but nevertheless you are unable to send emails, for example. We have tried our absolute best to be as thorough as possible and to cover all possible options so as to help you save time and efforts and to supply you with different solutions for each problem. The knowledge base includes informative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in every section of the Control Panel, while if you want to see the full list of articles, you should visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated hosting packages, will permit you to access the detailed online support documentation that we’ve prepared for you. The articles themselves offer general info on our web hosting services, how-to guides about the different functions that you can make use of, plus troubleshooting instructions that can help you recover common problems that you may bump into. The topics that we have included encompass more or less everything, from elementary things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a specific Control Panel section will always be available in the right corner of the page that you are on, whereas the entire article archive can be accessed through the all-encompassing Help section.