Installation and Troubleshooting in VPS
The upgrade is available with all virtual private server solutions which we offer and you are able to add it either during the signup or at any time later on via your billing CP. It features 60 minutes of custom work on your server, so our admins can assist you with software installation or setup. They can also troubleshoot any piece of software that you have already installed in the event that it does not work correctly, so you will not have to waste time to determine what's wrong since they can help you in a very quick and professional way. As this is a one-time upgrade, you could get it just if you need it and if a particular task takes a shorter period, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is beneficial if you are unable to do something yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it provides aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Hosting
You can add the upgrade to any one of the dedicated servers hosting packages which we offer at any time that you need it. If you need any custom work from our admins immediately after your web server is set up, you can get the upgrade during the hosting server signup procedure, or if you need something to be carried out later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers one hour of work from our administrators on your machine, so if you face any problems to install a third-party piece of software or some program gives errors and does not work the way it is supposed to, our professionals can help you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable in the event that you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it features.