Live Chat Support

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If your web hosting supplier supplies live chat support, you're able to speak to a representative in real-time and learn useful information or get a problem resolved in a very timely manner. The advantage of using chat as an alternative to calling to talk to a live person is that you'll need only a computer with access to the world wide web, so that you won't pay any charges when you are in another country or state. What's more, it is simpler to copy and paste details such as domain names, usernames or error messages i.e. details that are sometimes hard to provide to the other side on the phone. The live chat is also a quicker option to contact your hosting service provider's support crew as compared to using a ticketing system. What's more, if some situation requires more time to be dealt with, you're able to do something different while you wait for guidance on the live chat, therefore you won't lose time - something that is impossible when you are on the telephone.

Live Chat Support in Cloud Hosting

As we acknowledge the fact that numerous issues are easily resolved when you chat with a live person, we provide a live chat service for all of our potential and current customers. The chat is accessible every day and our customer care representatives will help you with a number of questions and troubles. In case you are not our client yet, you can find out more about our cloud hosting plans and the hosting environment in general to be certain that your websites will run properly on our servers. If you already have an account and you have some questions or you experience any kind of problems with some of our services, you can join us on the live chat and we can provide the necessary information or assist you to troubleshoot the issue. You'll need to open a support ticket for certain issues that require longer time or the assistance of a sysadmin, still for a variety of basic troubles you'll receive help right away.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is designed for all of our prospective and active customers. In case you are looking for a new website hosting account, you're able to chat in real time to one of our agents and obtain more details about our semi-dedicated hosting packages so as to choose the right plan for your sites. In case you already own an account with us, we will support you in a timely manner with billing, general and 1st level technicalmatters. Although sometimes you will need to open a support ticket since there are troubles that can't be resolved through a live chat, we can help you with various standard jobs, for instance installing an e-mail account in an email client or redirecting one domain name to another one. In this way, you will enjoy quick assistance and you'll save many hours.