In case you've ever had a cloud hosting account in the past or you have dealt with any kind of online service, you're probably well aware from personal experience that for many things it's better to consult with a live person on the telephone instead of exchange tickets or emails. In order to know more about a particular service before you order it or in case something small-scale has to be done, for instance, it'll be easier and a lot faster to do it live. When you can seek the advice of representatives by phone, it is also very likely that you are dealing with a real web hosting supplier, not a reseller. The type of support that you'll get by phone may differ between different providers - from standard issues to dedicated technical support. Usually most of the providers will offer you pre-sales assistance and first level telephone support, while more complex tech matters are handled via electronic mail and tickets.

Phone Support in Cloud Hosting

In case you decide to purchase one of our Linux cloud packages, you can talk with our support team over the telephone for 14 hours every day. We will help you select the ideal plan for your sites because we think that it's better to discuss such issues with a live person. If you already have an account, we're able to assist you with any kind of sales/billing questions as well as general issues, even with some technical problems that do not require too much time or escalation to a system administrator since it will be more appropriate to open a ticket for time-consuming problems in order to have all the correspondence in a single place. We have phone numbers in the US, the UK and Australia, so you are able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there will always be someone to help you when you have any questions about the semi-dedicated server packages that we offer. Whether you'd like to find out more about the packages, you have some billing issue or some general problem, you can call us. Although some more complicated problems may need a ticket so as to give some time to our tech support team to analyze, we're able to assist you with countless tech questions on the phone as well, saving you time and efforts. As we have data centers on three continents - in the United states of America, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you're in another country, we have an international number where you will be able to get in touch with us.