Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer guarantee with all our Linux cloud packages packages, which means each advice question you post is going to be replied to within an hour max. Our support staff members are educated to efficiently handle any case and to supply you with prompt advice on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our team of employees will undoubtedly be on–line for you 24x7x365 to react to all your queries and to eliminate any situation you will have. You will be able to send us a customer assistance ticket from your Web Control Panel or send us an e–mail message any time. In addition, on business days, you could give us a call or work with the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want support while working on your sites within the Control Panel, you’ll be able to always press the Help button and track down your issue in the set of content articles that will show up. We have as well turned a lot of the articles into video tutorials. The listing of movies will load if you click on the Videos press button present in each section.