Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You will find nearly all the answers to your questions in the intuitive Help section incorporated into our Web Control Panel. It boasts a huge knowledgebase with commonly asked questions and detailed instructional articles prepared by our proficient tech support staff.

  • Top quality support service
  • Video Tutorials

  • If you wish to see how a task is fulfilled or how an issue is fixed, rather than just reading about it, check out our compilation of educational video tutorials. They cover lots of different topics and will help you quickly understand how to work with our Web Control Panel.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock help desk service and a sixty–minute support ticket response time guarantee. Our professional customer service technicians will be available 24–7–365 to attend to your enquiries and to take care of any problem that you may possibly stumble upon. Simply send a technical support ticket from the Help section and we will respond back to you without any delay at all.